Terms and conditions

Your general terms and conditions of sale

1) Approval:

Most of the parts that we distribute such as turbo kits, camshafts, piston kits for increased cylinder capacity, injections, exhausts and other unbridling parts are designed to increase the performance of the vehicle for the exclusive purpose of use in competition. As a result, these parts are likely to modify the characteristics of the vehicle with regard to its approval on French territory and therefore make it unfit for road use. By express agreement between the parties, SARL Laurent-Motors may not be held responsible, on any occasion or in any way whatsoever, for such a modification, or for use of the vehicle that has undergone modifications with the aim or effect of making it non-compliant with the administrative rules that are normally applicable to it.

2) Order:

The registration of an order on the Website is carried out when the Customer accepts these General Terms and Conditions of Sale by checking the box provided for this purpose and validates his order. This validation implies acceptance of all of these General Terms and Conditions of Sale without restriction or reservation.

Any order is firm and definitive. The order of parts within SARL Laurent-motors can only be made after payment of the parts. The installation of your parts may require prior modifications to your vehicle.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

3) Personal data

In accordance with the Data Protection Act of 6 January 1978, reinforced and supplemented by the GDPR (General Data Protection Regulation) which came into force on 25 May 2018, the Customer has, at any time, a right of access, rectification, opposition, erasure and portability of all of his personal data by writing, by email and providing proof of identity to the following address: laurent.motors.com@gmail.com

4) Delivery:

The deadlines that we always strive to respect are given for information purposes only and a delay in delivery cannot constitute a cause for termination of this order. No compensation may be claimed if an item cannot be delivered:

- either following an unforeseen stoppage of manufacturing;

- in the event that the payment conditions stipulated on our order have not been observed by the buyer;

- in the event that the information necessary for the execution of the order has not reached us in good time;

- if the delay or non-execution of the order is due to strike, accident, fire, natural disaster, inability to obtain supplies or any other cause beyond our control.

In addition, liability for the theft, damage or loss of a package or parts contained therein during transport cannot be attributed to SARL Laurent-motors.

If the Products ordered have not been delivered within sixty days (60 days) after the indicative delivery date, for any reason other than force majeure or the actions of the Customer, the sale may be terminated at the written request of the Customer under the conditions set out in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him no later than fourteen days (14 days) following the date of termination of the contract, excluding any compensation or withholding.

SARL LAURENT-MOTORS informs its customers outside Europe (EU) that all costs and taxes relating to customs exchanges remain the responsibility of its kind customers. SARL LAURENT-MOTORS may in no case be held responsible for costs and/or taxes relating to customs exchanges in the context of a sale.

SARL Laurent-Motors ships its packages based on the information provided by the customer, and therefore disclaims all liability for any possible addressing errors.

For all deliveries, whether to a home or a relay point, if for any reason the customer has not contacted the delivery service or has not collected the package within the legal time limits, the packages will be automatically re-shipped to SARL Laurent-Motors. The costs of re-shipping the goods a second time to the customer will be the customer's sole responsibility.

5) Returns

No goods may be returned to us without our prior written consent and our re-shipping instructions. Any accepted return of goods may only be made for new goods in their original condition and packaging, which have not been damaged by the customer,

its agents or third parties. It will be carried out in the original packaging for a recovery price equal to our sale price excluding taxes invoiced to the customer less a reduction of 15%, return costs to be borne by the customer. This recovery price will only be due to the customer in the form of a credit on a future order, to the exclusion of any other form, in particular a refund.  The maximum return period is 15 days from receipt of your order.

All items that are part of a specific order at the customer's request, as well as made-to-measure items, are neither returned nor exchanged.

6) Prices

Our prices correspond to the rate in effect on the day of sale. The prices indicated on the Site and the commercial documentation are established "Ex-works". They are subject to change without notice without incurring the liability of SARL LAURENT-MOTORS.

Prices are expressed in euros including all taxes ("TTC"), excluding delivery costs. LAURENT-MOTORS reserves the right to change them in the event of a change in the VAT rate or in the event of an obvious error in the price, product or discount.

7) Payment.

No part will be sent before payment and collection by SARL Laurent-Motors of the complete lot ordered.

If it is an online payment on the site, the order will be launched immediately.

If it is a bank transfer, the collection time is approximately 3 days.

Payments by personal check are no longer accepted.

For Paypal payments, the transaction fees applied by this organization are borne by the customer, an additional cost is therefore to be expected with this method of payment. (Generally less than 5% of the total amount)

8) Complaints/Guarantee

The buyer is required to check the goods at the time of delivery and must mention on the delivery note any reservations he intends to make regarding the condition of the goods received (Conformity of the goods delivered with those ordered, manufacturing defects, etc.). Except in the case of a hidden defect and those for a period of three months (3 months), no claim will be made after receipt of the goods by the buyer if the latter has not mentioned it on the delivery note. GARRETT brand turbos are not subject to any warranty consideration except in the case of a hidden defect in accordance with the law.

In accordance with the legal provisions in force, the Customer has a period of fourteen (14) days from receipt of the Product to exercise his right of withdrawal from the Seller, without having to justify reasons or pay a penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within ten days (10 days) (14 days at the most following communication of the decision to withdraw) following notification to the Seller of the Customer's decision to withdraw.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be put back on the market in new condition, accompanied by the purchase invoice.

Damaged, soiled or incomplete Products are not taken back.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the Product(s) purchased and the delivery costs are refunded, the return costs remaining the responsibility of the Customer.

The refund will be made within ten days (10 days) (at most 14 days) from the notification to the Seller of the decision to withdraw.

We inform our kind customers that all our items subject to specific orders at the request of the customer and/or made to measure are excluded from this right of withdrawal. JR rims ordered at the request of the customer according to their precise dimensions are fully concerned.  The same applies to PNP calculators, which are made to measure in the enclosures supplied by customers and cannot therefore be returned or exchanged.

9) Nullity of a clause

If one of the clauses of these conditions should be null and void or be cancelled, the other clauses would not be cancelled and would continue to apply.

10) Retention of title

In application of law 80.335 of May 12, 1980, SARL LAURENT-MOTORS reserves ownership of the products until payment of the full price and its accessories. In the event of total or partial non-payment of the price of the products ordered on the due date for any reason whatsoever, by express agreement, SARL LAURENT-MOTORS reserves the right, without formality, to physically repossess these products at the expense, risk and peril of the Buyer.

11) Intellectual property

The content of the Website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

12) Miscellaneous

These General Terms and Conditions of Sale are governed by French law.

They are written in French. In the event that they are translated into one or more languages, only the French text shall be authentic in the event of a dispute.

These General Terms and Conditions of Sale have not intended to apply to Seller - professional customer relationships, but only to consumers or non-professionals, for their personal needs.

All photos are for illustration purposes. Non-contractual photos.

Version modified on 07/31/2024